Order Entry

Do you have a minimum dollar order?
No! Items only need to be ordered in their sellable units such as one bundle or one case.

Can I add my purchase order number to my order?
Yes. At checkout you have an option of adding your purchase order number to your order.

What are my payment options?
We accept payment via Visa, MasterCard, American Express, Discover, and also offer credit terms for approved accounts. Contact us for a credit application.

How will my order ship?
Your order will ship in the most economical way available based upon what you have purchased and your location.

When will my order ship?
In-stock orders placed before 5 p.m. ship same day via UPS!  Local Delivery orders may require a lead time of 1-5 business days.  Contact us to see if the items you need are stocked locally and available for immediate delivery or pickup.

Are my purchases subject to sales tax?
Applicable taxes for Michigan ship to addresses will be charged on your full purchase unless we have a tax certificate on file. If you have a tax form on file with us you will not be charged tax on any of your purchases unless at checkout you change the tax status of the item to yes.  Any shipments outside of Michigan will not be charged sales tax.

Can I pickup my order?
Yes.  Although we do not have the option available in the shipping methods, simply choose local delivery during checkout and type in the comment box that you would like to pickup the item(s) when available.  Someone will contact you via phone or email to notify you when your item will be available for pickup.

Returns

Can I return products?
Yes. Items must be in full units and packed in their original packaging in resalable condition. No partial units may be returned for credit. Please contact us for return instructions.  Restocking fees may apply.

Security

Is your website secure?
Yes! Order in confidence! We use Veri-Sign 128 bit encryption security and also subscribe to McAfee Secure. To maintain security to your account, never share your password with anyone and make sure to log out of our site and close browser on shared terminals.